CrownBet.com.au is the newest and most exciting player on the Australian online bookmaker market – and to top it off it is 100 per cent owned by Aussies.
With the backing of two of Australia’s most powerful and influential gambling masterminds, James Packer, the head of the Crown Resort empire and Matthew Tripp, former owner and CEO of Sportsbet.com.au, CrownBet.com.au launches after a merger with BetEasy.com.au – which Tripp had purchased and established in September of 2014.
Existing members of BetEasy were rolled over to Crownbet as the website went live.
During its short spell in the market, BetEasy.com.au took on the powerhouse UK online bookmakers and quickly made a name for itself as the best home-grown option in the industry. Now, with the power of Packer’s Crown Casinos behind it, punters can expect an even better service from CrownBet with improved bonuses, promotions and free bets designed to give punters a better gambling experience.
CrownBet has outstanding iOS, Android and mobile websites available to all Australian punters.
Borrowing from BetEasy’s layout and design, Crownbet’s website and functionality is outstanding.
The left hand side column is topped by the most popular current sports events, directly below is a racing tab, which when expanded shows the next five races to jump. Then below that the numerous sports you can punt on are listed.
When you select a sport or specific event the middle section of the website will display odds and the different markets available to bet on. When you make your selection it will automatically go to your bet slip, which will have a number appear on it, indicating how many bets are waiting to be placed.
When you click on the bet slip the interface will change, displaying the selections you have made. Through the bet slip you can change the bet type, make singles into multis and choose how much you want to outlay on each bet.
New customers at CrownBet are given a 100% matching, $650 Welcome Package in the form of bonus bets. More clearly, you will be given a 100% match up to $500, plus 3 more $50 free bets ($100 minimum deposit) when you make your first deposit.
Victoria, New South Wales, Western Australia and Queensland are excluded from this deal because of state legislation. However customers from these states are not excluded from similar deals once they are a CrownBet customer.
BetEasy, in its short lifespan, had shown they were willing to give customers great value for their money with exclusive deals on AFL, NRL and horse racing among others – we expect CrownBet to match these deals and even surpass them in most cases.
While the sleek design is all well and good, there is not much point to it if the betting markets are not there. But we’re happy to say, on first use of the new CrownBet facilities, there are enough markets to keep punters very happy.
They have a strong range of domestic sports betting options, like AFL, NRL, A-League, Rugby League and Super Rugby. The markets available for each individual match are extensive and CrownBet offer a strong range of future markets for sporting events.
The markets for all the major US sports at Crownbet, including MLB baseball, NBA and NCAA basketball, NFL and NCAA football, and NHL hockey demonstrate what we already know – American sports are no afterthought with this bookmaker and are reviewed thoroughly.
Bet types include line betting, margin betting, handicap betting, over/under markets and many more.
Racing is a big part of the Australian gambling scene and Crownbet has spent considerable time coming up with a design that will make it easy for the punter.
Crownbet’s website is easy to navigate to the racing section, on the left hand side menu you can choose whether to visit the thoroughbred, harness or greyhound section of the website. Or you can simply hit the main racing tab at the top middle of your screen which will take you to the racing hub page.
A feature of the racing section is the full form that is available for each race. This means, without changing screens you can see the last results, sex, age and more of the horses in the race.
It is easy to switch bet types, with these options available above the race field. They include win, place, doubles, trebles, quaddie, trifecta, first four, exacta and quinella bets.
When you have chosen your bet type and made your selections, unless it is a win/place bet you will need to hit the add to bet slip button which floats on the bottom of your screen.
Be aware that on many races and events CrownBet offer ‘Best Tote +’, which guarantees you get the best odds. They also offer Fixed Odds on all events. You will need to choose this option when you are placing your bets or at the bet slip stage.
Now you can visit the bet slip, accessible at the top right of your screen, to finalise your bets. You can edit your bets from the bet slip including the amount wagered and even change bet types in some cases.
Crownbet has markets available for all of the big races like the Melbourne Cup, Caulfield Cup, Australian Cup, Cox Plate and many others from around the world.
Live sports betting via the internet is banned under Australian Government legislation. However if you want to bet ‘in-play’ with CrownBet you can via their phone service. They still display live odds on their website of events under way, so it is still a simple process to place a bet. For further details visit Crownbet’s live betting page.
More and more betting is being done via smartphones and tablets and Crownbet has catered for these players, with outstanding mobile applications for both Android and Apple iOS phones.
Navigating around the apps is easy with a menu down the bottom of your screen allowing you to navigate between sports, racing, your bet slip and other options. To choose which sport you want to look at, you can hold your finger on the sport icon, which then expands to allow you to choose a sport.
Like the website you can make your selections and then visit your bet slip when you are ready to finalise your wagers. The CrownBet apps have all of the markets that are available via their website.
The CrownBet mobile website is slightly different to the apps, with a simpler interface used to cut back on the loading times which otherwise, may have been lengthy without the app to power it.
To download the correct app for your device or to visit the CrownBet Mobile website cick here.
Depositing money at CrownBet can be done in a number of ways including via credit card, POLi, BPAY and bank transfers.
The most popular method to deposit is via credit or debit card, with money appearing immediately into your account.
If you don’t want to give your card details to a bookmaker, you can use instant payment system POLi which simply allows you to log into your internet banking to make an instant deposit.
For bigger punters who want to deposit larger sums, or those that don’t have a card, you can make a deposit via bank transfer. This works by you transferring, or depositing money to a Commonwealth Bank account held by the bookmaker. This can also be done in the flesh at a brick and mortar bank.
Making a withdrawal at CrownBet is simple, just visit the banking section of the website and go to withdrawals. You can either withdraw to a bank account, via a bank transfer or you can send your money to the credit card you deposited with.
The minimum bet that CrownBet will accept from you for bets made via the web is 0.01. The minimum bet accepted for a single or multiple racing bet that You make via the telephone is a total of $50.The minimum bet accepted for a single or multiple sports bet that you make via the telephone is a total of $20.
Maximum betting amounts depend on the event and the odds offered on the specific game or race.
CrownBet.com.au is secured under the APP (Australian Privacy Principles) and they assure their customers that information used on the website is confidential. They ensure customers funds are safe and secure and they are actively protecting against security threats.
All banking transactions use 128 bit Secure Sockets Layer (SSL) encryption, which is in line with the major banks in Australia.
CrownBet has 24/7 live chat, email and toll free phone support. Email queries generally takes longer to respond to, so using live chat or phone is the preferred option.
1800 321 321 (General, but also used for Racing)
1800 321 322 (Sports)
1800 321 323 (Customer Service)
Postal Address: GPO Box 4279 Melbourne, Victoria, 3001.
Respect goes a long way in the gambling industry, if you lack the public’s respect you won’t keep their punting dollar. This is one thing Matt Tripp and his crew at BetEasy had plenty of – it’s one thing we know will carry over to CrownBet.com.au.
Tripp is a pioneer in the industry and it appears that the founder of Sportsbet has hit the right note with his new company. He has an experienced team, many of them crossing from Sportsbet, at his disposal and we fully expect this operator to make a big impact in Australia.
The true feather in Tripp’s cap is the new partnership with one of Australia’s richest men, James Packer. Packer, long-rumoured to be interested in a bookmaker license to spruik throughout his Australian casinos, will add more respectability and a powerful brand in an industry that is crying out for a home-made brand.
The sign-up bonuses available at CrownBet are outstanding and the odds offered, after referencing against several other bookmakers, seem to be competitive.